Plain English Shipping & Returns Policy
All orders of any size or amount will ship FREE to your door in the U.S.. There are NO MINIMUMS to receive FREE Shipping! You can even order a pair of socks and they will be shipped to you free of shipping charges.
All orders will be shipped with a product return label. If for any reason you are not happy with your items(s), simply re-package your item(s) and place the return label on the package.
You will not need to call or ask for a “Return Merchandise Authorization” (RMA). Simply send the package back. When we receive the package back, your card will be refunded as follows:
a. To receive a FULL refund for your item(s), you will need to return the item(s) in the same condition that you received them in. Please leave all tags and attachments on the items when you return them. You can try on the clothes, just DO NOT take off the tags until you are sure you want to keep the item(s).
b. If the item is in NEW condition, but the tags are removed or the packaging has been damaged, (does not include the plastic bag that some clothing comes in); you will incur a 20% RESTOCKING FEE. Most likely, these items will then be placed on the clearance or sale racks.
c. If the item is returned dirty, torn, used or has pet hair on them, the item will be disqualified from receiving any refund at all. The item will be cleaned and given to a charity or consignment shop.
d. SALE items are sold AS IS! The SALE item(s) will still be shipped to you for FREE, but these item(s) are non-returnable. If you return them, no refund will be issued!
THERE WILL BE NO ADJUSTMENTS TO THIS POLICY AND THIS REFUND POLICY WILL BE STRICTLY ENFORCED.